Refund policy

At Luxurica Store, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help.

Return Policy

• Customers can request a return within 7 days of receiving the product.
• Items must be:
  • Unused and unwashed
  • In original condition
  • With all tags and packaging intact
• Products damaged by customer misuse are not eligible for return.

Refund Policy

• Once we receive and inspect the returned item, we will notify you about the approval or rejection of your refund.
• Approved refunds will be processed within 5–10 business days.
• Refunds will be sent through the original payment method or store-approved alternative methods.

Exchange Policy

• Exchanges are available for:
  • Wrong size
  • Defective products
  • Incorrect items received
• Exchange requests must be made within 7 days after delivery.

Non-Returnable Items

The following items cannot be returned or refunded:

• Sale or discounted items
• Used or washed products
• Customized products

Return Shipping

• Customers may need to bear the return shipping cost unless the mistake was made by Luxurica Store.
• Shipping charges are non-refundable.

Contact Us

If you have any questions regarding returns or refunds, please contact our customer support team through our official social media pages or customer service number.